Privacy and personal data
Scope and responsibility
This policy concerns personal data processed through the public QUALIREHAB website. Data controller: Prof. Pascal Amedro. For any privacy-related question or request, contact contact@qualirehab.org.
Clinical care, rehabilitation participation and clinical research are governed by the information and procedures provided by the organizations responsible for those activities. Sending a message through this website does not enroll you in a study or rehabilitation program.
Contact form and correspondence
We process the contact details and information you provide in order to respond to your enquiry and manage related correspondence about QUALIREHAB, including its programs, research, training and collaboration opportunities.
Through the contact form we collect your name, email address, telephone number (where provided), professional role, organization and the content of your message. The website also records the date and time of submission and the delivery status of the email notification generated by the form. Messages are stored in the website database (Lovable Cloud) and forwarded by email, through Mailjet, to our contact mailbox.
The form identifies the information needed to handle your enquiry. Without the necessary contact details, we may be unable to respond. Please provide only information relevant to your request.
The legal basis for processing general enquiries is our legitimate interest in responding to people who contact us and coordinating correspondence relating to QUALIREHAB. Contacting us does not automatically subscribe you to a mailing list.
Access to information
Within the QUALIREHAB team, access to enquiries is restricted to the website publisher and the designated communications officer responsible for handling enquiries.
The contact email account, contact@qualirehab.org, is hosted by IONOS. The following service providers process the information on our behalf, as necessary to provide their services: Lovable (Lovable Labs Incorporated), which hosts the website and stores contact form submissions in its Lovable Cloud database; Mailjet, which transmits the email notification generated by the contact form; and IONOS, which hosts the contact mailbox.
Retention of enquiries
General enquiries and related correspondence are retained only as long as needed to handle the request and are deleted no later than 12 months after they are received.
Contact form submissions stored in the website database (Lovable Cloud) are deleted automatically 12 months after receipt. Enquiries received in the contact mailbox hosted by IONOS are deleted 12 months after receipt through an equivalent deletion process. Technical records of email delivery held by Mailjet are kept for the period set by that provider.
If an enquiry leads to a separate collaboration, research project or other activity, the data processing arrangements for that activity will be explained separately.
Technical information
The website is hosted by Lovable. Like most hosting services, the hosting infrastructure may process technical connection data, such as IP address, date and time of the request, pages requested and browser type, in order to deliver the website and keep it secure, on the basis of our legitimate interest in the security and operation of the website. The website also uses the visitor analytics service built into Lovable to measure how the website is used, such as pages viewed, features used, approximate location, device type and traffic source. Lovable describes this service as designed for aggregate measurement rather than to identify or track individual people, and as not using cookies. We use it to understand and improve the website, on the basis of our legitimate interest. The website does not use advertising tools.
Professional profiles and media
Professional profiles and identifiable photographs and videos of professionals and patients are published with the consent of the individuals concerned to present the QUALIREHAB network and its activities. Published profiles, photographs and videos are accessible to anyone visiting the website.
Content remains online while relevant to this purpose and within the scope and duration of the permissions granted. Individuals may request a correction or withdraw their consent at any time by contacting contact@qualirehab.org. The relevant content will then be corrected or removed from the website.
Your rights
Depending on the applicable law and the basis for processing, you may request access to, correction or deletion of your personal data, restriction of processing, or data portability. You may also object to processing based on legitimate interests.
Where processing relies on your consent, you may withdraw it at any time without affecting the lawfulness of processing carried out before withdrawal. To exercise your rights, email contact@qualirehab.org.
You have the right to lodge a complaint with the competent data protection authority under applicable law. Where the GDPR applies, this includes the supervisory authority in the EU Member State of your habitual residence, place of work or the alleged infringement.